Two notes:

a. There is legitimate tactical technical debt, for example, to run an experiment. It just turns sour when you’re “forgetting” about it.

b. Make it a part of the working agreement to allocate 25% of the team’s capacity at any given time to refactoring & fixing bugs. And apply this rule religiously.

So, focus early on teaching and understanding the values of agile software development, for example, developing the courage to say ‘no’.

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I have worked for 14-plus years as an Scrum Master, Product Owner, and agile coach. Professional Scrum Trainer (PST) with

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