Hi Frank, it should be the (Scrum) team in my eyes. (It guess it’s no longer Scrum then…)

The definition of “team” is often too narrow. If we meanwhile agree that DevOps requires everyone on the team to do testing and QA, why should user research or UX be any different from that?

“Cross-functional” means being autonomous in all skill areas. David Cancel has a good podcast on that: How A Modern Product Team Should Work

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I have worked for 14-plus years as an Scrum Master, Product Owner, and agile coach. Professional Scrum Trainer (PST) with Scrum.org.

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